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For the TOSHIBA voicemail systems: press the Voicemail key (not the envelope key). Press Pound (#). Enter STAR (*), 990, then Pound (#). Enter default passcode (990997#). Press 3 for Mailbox options. Press 1 to Change Greetings. Press 1 to select Greeting to Change. Press 2 to record Greeting. Record your greeting. Press Pound (#) when finished recording. Omce satisfied with your greeting, press 9 to SAVE.