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That Was A BAD Idea!

That Was A BAD Idea!

Friday, April 01, 2016

 

Several customers in the Montgomery and Birmingham markets have been overwhelmed recently with their current choice to change telephone service providers. Carrier relations can be very frustrating when you set up dates to move telephone service or add new services and get pushed back 2, 3, 4 even 5 times. There is never much explanation and you waste valuable time and resources dealing with carriers. Comtex resells most every major carrier in Alabama – including AT&T, CenturyLink, Windstream, and Bright House. We even resell for the cable companies – Charter and WOW!. Comtex strives to make the transition as smooth and as easy as possible. We know the telephone equipment and we understand what information is needed by the various carriers. Every carrier has a unique set of paperwork and if one check box is wrong – it can delay your new services for 14-30 days! Comtex wants to help you and take the burden of dealing with carriers away from your employees and let them do what they are best at. When you sign up through Comtex, there are no consultation fees. And best of all, the pricing is the same or better than you would get going directly to the carrier. We negotiate the best pricing among several carriers and once you decide, we send you their contracts and they bill you directly. We will work with the carrier on your behalf for FREE during the initial setup and implementation. Let us help you and be your One-Stop Shop!


 

 

Tip of the Day

Q

How do I change the time on my telephones? - Omega 924

A

For Omega 924 customers, go to the main operator phone. Press Feature, Pound, Star. Enter the default pass code (000000 - 6 zeroes) then press Show. Enter 4 1 5 and press Show. The display should read SYSTEM TIME, press Show again. Continue to press NEXT until you reach the screen labeled HOUR. Enter the current hour in a 24-hour format (i.e. 1:30 PM = 13:30), Press SAVE, then press NEXT. Change the minutes if necessary, then press SAVE again. To leave the screen press SPKR. The Voicemail Time is reflected by the TELEPHONE system time.

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